How can we help?
Search our knowledge base or browse categories below.
Browse by Topic
Getting Started
Learn the basics of using Lease24
- Creating Your Account and Organization
- Navigating Your Dashboard
Listings & Applications
Creating rental listings, managing applications, and screening prospective tenants.
- Creating and Publishing a Listing
- Managing and Editing Your Listings
- Boosting Your Listing for More Visibility
- +2 more
Properties & Units
Adding and managing your properties, units, and property details.
- Adding Your First Property and Unit
- Navigating the Properties Dashboard
- Understanding the Property Detail Page
- +4 more
Tenant Management
How to add, manage, and organize tenants as a manager or property owner.
- Adding and Inviting a Tenant
- Navigating the Tenants Dashboard
- Understanding the Tenant Detail Page
- +2 more
Payments & Invoicing
Handle rent and payments
- Navigating the Invoicing Dashboard
- Creating and Sending an Invoice
- Managing Invoices and Bulk Actions
- +1 more
Maintenance
Track and resolve maintenance requests
- Processing a Maintenance Request
- Navigating the Maintenance Dashboard
- Understanding the Maintenance Detail Page
- +2 more
Tenants
For tenants: using your dashboard, viewing your lease, making payments, and submitting requests.
- Submitting a Maintenance Request
- Your Tenant Dashboard
- Viewing Your Lease
- +6 more
Account & Settings
Manage your account preferences
- Managing Your Profile
- Notification Preferences
- Subscription and Billing
- +3 more
Leases & E-Sign
Creating lease agreements, sending for e-signature, and managing active leases.
- Creating a Lease Agreement
- Sending a Lease for E-Signature
- AI Lease Extraction from Uploaded Documents
- +2 more
Inspections
Running property inspections with the room-by-room wizard and managing inspection records.
- Running a Property Inspection
- Understanding Inspection Reports
- Smart Checklists and Room Templates
Notices
Legal notice forms and compliance workflows for landlord-tenant proceedings.
- Ontario LTB Notices (N1 to N13)
Finance & Reports
Tracking expenses, generating owner statements, and viewing financial reports.
- Financial Dashboard Overview
- Tracking Expenses
- Property Profit & Loss Reports
- +2 more
Owner Portal
For property owners: navigating your dashboard, reviewing approvals, and viewing financial reports.
- Navigating the Owner Dashboard
- Reviewing Financial Statements
- Property Approvals
AI Assistant
Using Maren, your AI assistant, to manage properties with natural language commands.
- Using the AI Assistant (Maren)
Team & Roles
Inviting team members, assigning roles, and managing permissions within your organization.
- Managing Organization Members
- Understanding Roles and Permissions
Settings & Integrations
Configuring your profile, notifications, business settings, and third-party integrations.
- Setting Up Your Profile and Notifications
Troubleshooting & FAQ
Solutions to common issues, error messages, and frequently asked questions.
- Common Issues and Solutions
- Frequently Asked Questions